Thailand’s daily news
Wednesday 4 February 2009
All the versions of this article: [English] [français]

The hugely complex retail system at Thailand’s largest chain of convenience stores, 7-Eleven, handles more than 5 million customers and 6 million sales records every day, and every aspect of it is monitored and operated by locally-developed business software.
The company responsible for the convenience-store giant’s IT systems is Gosoft ,Thailand, which began life as CP Seven Eleven’s Information Technology Department and was spun off four years ago as a fully-fledged software company. CP Seven Eleven later became CP All, and Gosoft remains a wholly owned subsidiary.
Chief operations officer Kosa Pongsupath said the company had handled the complex core systems of 7-Eleven, dealing with 4,700 outlets, 1,100 customers visiting each outlet per day, 800 suppliers and a total of 1,100 product items sold in a day. It also covers additional services such as Smart Purse, Counter Service, Nok Air ticket bookings, money transfers and product deliveries.
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